Privacy Policy
This Privacy Policy explains how Rawdahouse collects, uses and protects personal information when you visit our website or place an order.
Information we collect
We may collect your name, billing and delivery address, email address, telephone number, order details and payment-related information needed to process your purchase. Payment details are handled by our payment providers and are not stored by Rawdahouse in full.
How we use your information
We use personal information to process and deliver orders, communicate with you about purchases, provide customer support, prevent fraud and meet our legal and accounting obligations.
Marketing
We will only send marketing communications where we have a lawful basis to do so. You can opt out at any time by contacting us.
Sharing information
We may share necessary information with payment providers, delivery companies, website and hosting providers, fraud-prevention services and professional advisers where required to provide our services or meet legal obligations.
How long we keep information
We keep information only for as long as reasonably necessary for the purposes described above, including periods required for tax, accounting and legal records.
Your rights
Subject to legal exceptions, you may request access to, correction or deletion of your personal information, or ask us to restrict or object to certain processing. To make a request, contact contact@rawdahouse.co.uk.
Contact
If you have questions about this policy or how we use your information, contact Rawdahouse at contact@rawdahouse.co.uk.